AMERICAN PEERAGE *** M W Douglass - Houston, TX Genealogical Support since 1973 for Harris and most Texas counties


Houston, Texas

713-871-0061 (ofc)
281-596-4513 (fax)
D&B #78-417-4017


Amex, Diners Club Carte Blanche, Mastercard, Visa, or Paypal


Security Customer Service Shopping Cart Account Status Company Info Help
Consultation, Analysis & Research
"Lost" Family Members Contacted
Obituaries from Newspapers
Gravesites Verfied, with photos
Probate Documents
Land Records & Title Search
All Rights Reserved © 2004 M W Douglass
M W Douglass is doing business in the United States of America.


Thank you for visiting our store.

Contacting the Customer Service Department

You can reach our customer service department by e-mail, telephone or regular mail. Our representatives are available to answer your phone calls during normal business hours. Please have your order confirmation number ready to assist us in serving you.

E-Mail Address:
Phone:  713-871-0061
Mailing Address:  M W Douglass
POB 27268
Houston, TX 77227-7268

Paying with Credit Card

We accept credit card payment for online orders.

Please provide the “bill to” address exactly as it appears on your credit card billing statement. During our online real time authorization process we will validate that the “Bill to” information you provided matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the “Bill to” information or the information does not match the address information on file.

Your credit card will not be charged until we provide the goods or services you ordered.

We accept the following payment types:

The merchant name that will appear on your credit card statement is:
M W Douglass

Sales Tax

We collect sales tax in the following states. Tax for orders shipped to these states will have sales tax automatically added to the order total.

Shipments to the following states will be charged sales tax

Processing an Order

Your order of in-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of check out. Orders received on weekends and holidays will be processed on the next business day. If you order cannot be shipped within 30 days of the date of your order, you will be given the option to cancel your order.

All orders are shipped from:
M W Douglass
PO Box 27268
Houston, TX 77227-7268
United States

How to Change Your Order

We process your orders very quickly. If you find that you have made an error in your order, please notify us immediately by e-mailing us at the following e-mail address. If your order has not yet been processed, we may be able to correct it. However if the merchandise has already been shipped, we will be unable to modify any portion of your order.

Customer Service Email Address:

Order Status

If you have previously established a MyExpressCheckout Account you may check your order status in two ways:

• Come to our web site and click on the button that says “Account Status”. Enter your MyExpressCheckout Account ID and password and click on the “Sign In” button. You will be able to find the current status of your order by clicking on the order number hyperlink.

• Go to Click on the “Sign In” button. Enter your MyExpressCheckout Account ID andpassword and click on the “Sign In” button. You will be able to find the current status of your order by clicking on the order number hyperlink.

If you still have questions about your order you may contact our customer service department.

Link to our web site:
Link to MyExpressCheckout Account:
Customer Service Email:

Promotional Mailings

We will notify you of any upcoming promotions and specials that may interest you. If you do not wish to receive these notifications, please make sure to check the box that reads: “Check this box if you do not wish to receive special promotional mailings”. If for some reason you forget to do this you can have us remove you from our mailing list by emailing us at our customer service email address. For more information about our privacy policies click on the Privacy Policy hyperlink below.
Customer Service Email:
Privacy Policy

Returns and Exchanges

If you have received damaged, defective or incorrectly shipped merchandise contact our customer service department immediately.All returns should be shipped to the return center address below. No COD returns will be accepted.

Return Policy:
Call to confirm

All returns should be sent to the following address
M W Douglass
PO Box 27268
Houston, TX 77227-7268
United States

Contact:  M W Douglass
E-mail address:
Phone:  713-871-0061

Shipping and Handling Rate Tables

During the checkout process you will be asked to select a shipping method. The following tables show the shipping and handling rates for all methods and regions that we support.

Shipping/Handling Rate Table
Domestic EMAIL
Orders between and Pay
$0.00 $0.00 FREE
$0.01 any amount $5.00
Domestic USPS
Orders between and Pay
$0.00 $0.99 FREE
$1.00 $100.00 $5.00
$100.01 $300.00 $7.50
$300.01 $500.00 $10.00
$500.01 $1,000.00 $15.00
$1,000.01 any amount 2.0% of order total
Domestic FedEX (2-day)
Orders between and Pay
$0.00 $0.00 FREE
$0.01 any amount $11.00
International EMAIL
Orders between and Pay
$0.00 $0.00 FREE
$0.01 any amount $7.50

All orders are shipped from:
M W Douglass
PO Box 27268
Houston, TX 77227-7268
United States


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This website last updated: Monday, June 25, 2007 05:11 PM